TryMyUI offers the opportunity to make money testing websites and apps, but is it legit? Is it safe? How's the pay?
In this TryMyUI review, we'll dive deep into all of those questions and more, sharing first-hand experience testing with TryMyUI, along with reviews, insights, and data from other users and sources around the web.
For detailed info on how TryMyUI works (for clients and testers), who can become a tester, how much you can expect to earn, and more, keep on reading!
Table of Contents
- Legit or scam: Legit.
- Overall rating:
- Description: TryMyUI is a website usability testing service that helps developers improve their designs, and allows testers to make money testing websites and apps.
- Who can join: Anyone 18 years or older, fluent in English, with access to PayPal.
- Average earning potential: $10 per test, around $10-$30/hour.
- Average work volume: 1-3 paid tests a week.
- Ways to earn: Testing websites, testing mobile apps.
- Payout options: PayPal.
- Minimum payout: None.
- Payment speed: Weekly; paid out every Friday.
- Sign up bonus: None. Sign up here.
This TryMyUI review was researched and written by Portuguese Reddit user /u/Siaght, who used TryMyUI for about two months, earning $20 in the process.
Next, I did a bit of my own independent research into the safety, legitimacy, and reputation of TryMyUI, added additional content, and finally edited everything together for this in-depth review. Enjoy!
Notice something incorrect or want to add to this review? Leave a comment.
What is TryMyUI?
TryMyUI is a platform that enables website and mobile app owners to learn about users’ experiences through usability testing. The platform also enables regular everyday internet users like you and I to make money by participating in these usability tests.
If you're not familiar with usability testing, it's a simple type of testing that helps designers and developers discover problems and optimize their designs for the best user experience possible.
Testers don't need any special technical knowledge to participate in these tests, just an open mind, willingness to speak thoughts aloud, and a computer (more details on the requirements and how this works below).
- Founded: 2010.
- Name: TryMyUI Inc.
- Located: 150 S State Street, The Impact Hub #27, Salt Lake City, UT 8411.
- Founders: Ritvij Gautam (CEO) | Vivek Bhaskaran
- Socials: Twitter | Facebook | LinkedIn
- Contact details: firstname.lastname@example.org | (415) 234-5687
Is TryMyUI Legit?
TryMyUI is a legitimate company. They've been around since 2010, it's easy to find info on them and their founders online, and most importantly, they pay. If they were a downright scam, they wouldn't still be in business.
That said, one reason why a lot of people call TryMyUI a scam is due to their high test rejection rates. Each test goes through a grading process before being cleared for payment, and it seems their graders/clients have pretty high standards, causing a decent number of tests to go unpaid.
I don't think this makes TryMyUI a scam, but it is a bit strange that many who claim to be 5-star testers on other paid usability testing sites have complained about TryMyUI's grading process. Maybe their process is too strict?
Keep in mind, tests can get denied for a variety of legitimate reasons, including bad sound quality, not following instructions, not speaking thoughts aloud, and more. TryMyUI makes this pretty clear when you sign up too; they provide an entire list of reasons why a test might be rejected.
Still, it would be nice to see some sort of compensation for rejected tests, or at least a more thorough review process before just taking sometimes time for free.
Who Can Join?
- Age requirement: 18 years old.
- Country requirements: None. Just note you'll need access to a PayPal account.
- Device requirements: Laptop or PC for desktop tests, along with a mic to record your voice. Mobile device for app tests. Tests must be done on a private internet connection.
- Payout requirements: PayPal account.
- Other requirements: Must be fluent in English.
- SSL certificate? Yes.
- Terms of Service: Here.
- Personal data collected from TryMyUI users:
- Name, email address, address, payment information, and other demographic information.
- Can you delete your account and data? Yes. Go to your “My profile” page and hit the “Unsubscribe” option near the bottom of the page.
Is TryMyUI Safe?
TryMyUI is safe to use. They don't ask for much personal information and they never share or sell user data unless legally required. You'll have to download their screen-recording software or app to conduct tests, but it will only record your screen during tests. As long as you don't share any sensitive info while conducting a test, you should be completely safe.
Regarding the support service of TryMyUI, I have mixed experiences. At first, I had a problem using the mobile app on the Android platform and when I contacted them, I got a response only 24 hours later with a working solution. Great.
Later though, I had a problem with a test that was rejected due to an error on the app, and wrote them for a solution. So far they haven't responded, so I've given up.
It seems if you're persistent enough, they'll get back to you, but their support is definitely lacking.
How TryMyUI Works
TryMyUI works as a middle-man between web developers and app developers who want to test their designs for usability issues (clients) and everyday people who want to make some extra cash testing websites and apps (testers).
By providing the testing software and handling all payments, TryMyUI makes the process easy for both parties.
When a client wants to get their site or app tested, they go to TryMyUI, create their test, and choose what type of user they want to take it (using TryMyUI's demographic targeting options).
Clients pay monthly for TryMyUI credits. 1 credit = 1 completed test. TryMyUI occasionally offers free trials for new clients (e.g. 5 free tests).
After a test is created, TryMyUI distributes it to testers whose demographics match the requirements provided by the client.
As a tester, you'll speak your thoughts aloud while recording your screen, providing as much helpful feedback as possible. Then, you'll answer a few written questions at the end to summarize your experience.
Most tests take around 20-45 minutes.
Completed tests are graded by TryMyUI graders and the client who ordered the test. If approved, payment ($10/test) is sent to the tester. If rejected (due to bad sound quality, not following instructions, etc.), the client receives a new test free of charge, and the tester doesn't get paid.
Payments are sent out every Friday via PayPal.
TryMyUI Earning Potential
TryMyUI tests pay $10 each, with each test taking 15-20 minutes on average (45 minutes max). The written response section (1-4 questions) takes an extra 5-10 minutes, so you can expect a max of around 1 hour per test, or a minimum of 20 minutes.
With this in mind, you can expect to earn anywhere from $10-$30/hour.
Keep in mind, you won't get a consistent flow of tests every day. Expect 1-2 tests a week on average. This will vary greatly depending on your demographics and the country you live in.
I haven't had any problems with TryMyUI payments — both of the ones I received arrived almost instantly. Here's proof of one:
TryMyUI Review and Rating Breakdown
TryMyUI is a decent paid usability testing platform. If you speak English fluently, it can enable you to earn some extra cash testing websites and apps. But, the support isn't great, the platform is very competitive, and tests can get rejected for small mistakes (which results in no pay).
How to Earn Money on TryMyUI
There are two confirmed ways to earn money on TryMyUI, and one unconfirmed way:
1. Test Websites
To perform website usability tests, you need a computer. Any operating system will work.
After you have the TryMyUI software installed, just wait for a “new test” email notification (you can keep your TryMyUI dashboard open and refresh it manually too). When you see an available test, claim it as quickly as you can.
There are no pre-screeners for tests, but sometimes clients ask for certain requirements regarding your activities or hobbies like “must enjoy football.” Make sure you don't take tests that you don't meet the requirements for, otherwise your test might get rejected.
If you meet the test requirements, click “Take test” to download the test file, then execute it to launch the TryMyUI test software.
Carefully read the frame of mind and task instructions before getting started.
Once you finish and submit the test, you should hear back within a few work days (for me it has always been one work day) mentioning if the test was approved or not, including and any feedback from the client and TryMyUI graders.
- Pay attention to the “mind frame” – Each test will ask you to adopt a certain frame of mine (e.g. you're planning a wedding). Be sure to really commit and stay in this frame of mind for the entire test.
- Follow the instructions carefully
- Always speak everything you think – This is the major tip to be successful with TryMyUI (or any usability testing sites).
- Be engaged and interested – TryMyUI wants testers to actually care about the site/app being tested. Give as much feedback as you possibly can.
2. Test Mobile Apps and Sites
To perform mobile tests, you need a smartphone or a tablet. The TryMyUI app is available on both Android and iOS, and you can receive test notifications straight to your device.
The testing process for mobile tests is essentially the same as for desktop tests.
Tip: You NEED to have “Show Taps” enabled on your phone, otherwise the test will not be accepted. Follow all the other tips above when mobile testing as well.
3. Become a Grader?
This isn't confirmed, but as mentioned above, TryMyUI has graders who rate tests before they're cleared for payment. These graders are supposedly testers who consistently score 5 star ratings, so it may be possible to get offered this position if you do enough tests. I'm assuming you'd get paid for each test you grade.
If you're a TryMyUI grader, any info on this role would be appreciated! Leave a comment below.
How to Withdraw Your Earnings
TryMyUI doesn’t have a “cashout” page, or any payment page whatsoever for that matter. Instead, as long as you have money to receive, you'll be paid automatically to your PayPal every Friday.
TryMyUI Pros and Cons
- Good pay – $10-$30/hour (assuming your tests get approved) is really good.
- Weekly payments
- No minimum withdraw
- Helpful instructions – TryMyUI gives you a set of tips to follow in order to be a good tester.
- Works on multiple platforms – Windows, Linux, Mac, iOS, and Android.
- No screeners – If you're sent a test on TryMyUI, you're already approved to take it. That said, be sure to check for specific requirements before starting a test.
- PayPal payments only – This blocks anyone who doesn't have access to PayPal from making money with TryMyUI.
- You need to pass an unpaid qualification test before receiving paid tests – This isn't ideal, but it will show you what to expect from real tests. If you don't pass the qualification, you can re-take it again later.
- Qualification test has to be taken on a desktop – That means if you only have a smartphone, you won't be able to test on TryMyUI.
- The platform works on a “first come, first serve basis” and tests are claimed fast – You need to be very fast when you receive the email notification for a new test, otherwise you'll lose it.
- Tests need to be approved and profit is not guaranteed – You could spend time completing a test only to have it rejected later on, with no pay coming your way.
- There are not a lot of tests – Depending on your demographics, you might only receive a few tests a month, or less. TryMyUI says the average user receives a few tests a week. Either way, this isn't a job replacement!
- Poor customer support – TryMyUIs email support is slow and at times unresponsive. They haven't responded to a single negative review on Trustpilot either.
TryMyUI Reviews From the Web
- “I like it very much. [It] is quite easy to use and the tutorials are clear and precise“
- “Very easy to use and experienced no such difficulties when doing my test”
- “Easy to use. No ads and I can make a few bucks!”
- “I work on TryMyUI a lot, I am quite fond of the platform, it's one of my favorites…You do have to capture the tests [fast] but the platform [has] been very steady and most of my tests are paid in 24 hours, every once in awhile paid same day.” – Reddit comment
- “The software works really well on PC. I have not had too many issues. The app on the phone works really well. The user interface is easy to work with, and the usability of the website is easy to navigate.” – Anonymous user.
- “If you want to get better [at usability testing], use TryMyUI. Since i started using them, I have gotten so much better. TryMyUI gives you feedback on every test.[…] Some [steer] clear from TryMyUi because they require better overal quality with your feedback which I found to be a positive since it forces you to improve.” – Reddit comment.
- “Now I did get paid when I took their tests. However, their test scripts are badly [written]. They tell the tester to not move ahead but half the time they want you to do things you can't do unless you move ahead…” – User from the US.
- “It's a good company to earn money but their customer service can be bi-polar at times. I have received both good and bad feedback for the same quality of service that I have given to [third-party] companies.[…] You can give the best feedback at times, but they will nitpick at small things at times and will make your score less than what you could receive, but most of the time I will get paid anyway based on the customer's rating/feedback. I do not pay attention to TryMyUI's feedback critical feedback at times.” – Anonymous user.
- “This is definitely a SCAM. They pay you for the first test and won't pay afterward after submitting the results. They make you work and refuse payment saying that your test was not done properly and the support is nonexistent and they never reply to emails or queries. Only use them if you want to conduct a test for free or if you are happy to be SCAMMED. Big time SCAMMERS.” – User from Great Britain.
- “Trymyui is a complete waste of time, have to sit and refresh every five minutes, no video on how to use the app version of the website, only getting $10 dollars for every test, some people want a lot done and we deserve more money.” – User from the United States.
- “You go through the hassle of getting qualified, and there [are] absolutely no testing opportunities. They also took a long time to review my application. Yes… they are very transparent about the selection process and meeting a demographic, but even when a testing opportunity comes in through email it’s always taken. It’s first come first serve.” – User from South Africa.
- “What a joke! I am a 5-star reviewer [on] other websites and TryMyUI keeps rejecting my tests. I think it's an absolute scam so they can go ahead and not pay people for their time invested. App is also extremely buggy. An absolute joke!!” – User from Spain.
- “I have yet to hear back from customer support about my lack of testing opportunities. I joined many months ago and have yet to receive any tests available for me.” – Anonymous user.
TryMyUI surprisingly doesn't have many reviews online. I could only find 23 reviews on their Trustpilot page (where they have an average 2/5 rating at the time of writing) and 11 reviews of Capterra (where they have a 3.6/5 rating). Most reviews were older too.
Due to the low number of recent reviews, it's hard to get an accurate look at TryMyUI in 2021. There are more negative reviews than positive ones, but again, the number of reviews is so low even that isn't very significant (only 4 negative reviews on Trustpilot from 2021). Also, negative reviewers are typically more vocal than positive reviewers.
It seems TryMyUI needs to do a better job of encouraging users to leave reviews of their platform.
Want to help? If you're a TryMyUI user, leave a review below!
Is TryMyUI Worth It?
TryMyUI is worth trying out if you're someone who enjoys testing websites and apps for cash. The site is clean, accessible and easy to use, the recording software is very straightforward, and you can also test on tablets and mobile devices (Android and iOS).
As far as pay, $10/test is a great rate. Plus, the only real requirements for this gig are English fluency, making it an easy way to make money online with no experience.
That said, landing testing jobs on TryMyUI isn't easy; there aren't a ton of tests available each day, and the platform is competitive, so jobs that do come around go quickly. For that reason, if you're not near your computer/smartphone often throughout the day, it might be difficult to make money here.
Also, TryMyUI is known to be more strict with their grading, so beginner testers might have a tougher time on the platform. Still, if you're willing to work hard and potentially have a few rejected tests, TryMyUI's process and feedback could help you improve your testing skills.
How to Get Started
Getting started with TryMyUI is easy. Here's a step-by-step breakdown:
Step 1: Create a TryMyUI Tester Account
To create your TryMyUI tester account, sign up here. Once you set your email and password, you'll need to confirm your email address.
Then, enter your demographic information:
Note: TryMyUI uses your demographic info to connect you with relevant tests, so be sure to fill it out accurately.
After you've filled in your demographic info, you'll be asked to approve TryMyUI's tester agreement, which basically asks you to keep all info from tests confidential, states the requirements for testing, and other important info.
Step 2. Read the Test Guidelines
TryMyUI has a multi-page list of guidelines for testing. Read this carefully as it states all the things you need to do as a tester to make your tests high-quality and helpful (and prevent them from being rejected).
Here's a summary:
- Read all instructions out loud
- Put yourself in the right frame of mind
- Perform all tasks in order
- Follow task instructions closely
- Always keep talking
- Pay special attention to little things that could be improved
- Write clearly and concicely in the written section
Step 3. Take the Qualification Test
The qualification test is an unpaid test that will determine whether you'll be accepted for paid tests or not.
To start, feel free to watch the ‘Example usability test video” — available on the dashboard — to get an idea of what's expected.
Next, download the TryMyUI screen recorder for your device. Keep in mind you must take the qualification test on a desktop.
When you're ready, set 20-30 minutes aside and download and execute the qualification test file. Be sure to read all the instructions and perform each task carefully and as well as you can.
After you're done the test, all that's left to do is to wait! You'll receive an email notification within a few days to a few months letting you know whether you're approved or not.
Step 4. Start Doing Paid Tests
If you're approved, open up your TryMyUI dashboard and look for a paid test. If there are none, wait it out.
Every time you get selected for a test, you will receive a notification via email (and a push notification if you are on mobile), but you need to be fast to catch these tests! Good luck!
TryMyUI Alternatives and Similar Opportunities
Here are some TryMyUI alternatives that we've reviewed:
- UserTesting.com Review – One of the top paid usability testing sites in the world!
For more opportunities and ideas, check out these guides:
- Paid web testing and app testing – Full list of sites like TryMyUI that pay you to test other websites and apps. Plus, tips and tricks to help you become a better usability tester.
- Micro job sites – Full list of sites offering paid tasks and other small jobs similar to TryMyUI.
- Paid survey sites – Full list of the top survey sites.
- GPT (Get Paid To) Sites – Ultimate list of sites that will pay you to do a variety of tasks + tips.
- Focus groups – These offer some high payouts for easy work but they're infrequent. Try Respondent.io or User Interviews.
- Ways to make extra money – Tons of other ideas on how to make extra cash on the side!
Want to work from home full-time? Read my guide on how to start working from home.
I hope you enjoyed and found this review helpful! If you have any feedback or you noticed something missing or incorrect above, please leave a comment below letting me know!
If you're a TryMyUI user, please click here to leave your own short TryMyUI review in the comments. Thanks! It helps a lot.