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Home » Platforms » Money Transfer Platforms » Western Union
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Western Union Reviews & Overview

Rated 4.75 out of 5
4.8/5

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This is our carefully calculated Finalized Editorial Rating. Use it to get a snapshot of a platform's overall quality. It's calculated based on all of the in-depth research and user interviews we've gathered on a platform. Learn more about our editorial review process.

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Unrated. This is an aggregate overall user rating, calculated based on real reviews from Western Union users.

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    Western Union Review At a Glance

    • We believe Western Union is legit. We gave it a trust rating of 5.0/5. View reasoning.
    • Based on our combined research and user reviews, Western Union seems to provide a good product/service for Consumers. It has an overall consumer score of 4.5/5. View our research.

    What Is Western Union?

    Western Union is a global money transfer platform that enables individuals and businesses to send and receive money across borders, pay for bills, and purchase money orders. Founded in 1851 as a telegraph company in New York, The Western Union Company has since grown into a multi-billion dollar company with over 150M users worldwide.

    General Details 📜

    Status:Active, Legit
    Helps You:Move Money
    Platform Type:Money Transfer
    Opportunities:Bank Transfer Bill Payment Transfer Cash Transfer Debit Card Money Transfer Domestic Money Transfer

    All Opportunities

    ×
    All of the opportunities available on this platform.
    Bank Transfer Bill Payment Transfer Cash Transfer Debit Card Money Transfer Domestic Money Transfer International Money Transfer Mobile Money Transfer Money Order Wire Transfer

    Contact Info ☎️​​

    Socials:LinkedIn • YouTube • Twitter • Facebook • Instagram
    Emails:wuprivacy@westernunion.com (for privacy-related inquiries)
    Phone:1800 325 6000
    Support Pages:U.S. Help Desk • Contact

    Company Details 🏢​​​

    Founded:1851
    Legal Name:The Western Union Company
    Founders:Ezra Cornell • Jeptha Wade • Hiram Sibley • Samuel L. Selden
    Headquarters:Denver, Colorado, United States

    Who Is Western Union For?

    Western Union is for individuals and businesses needing to transfer money domestically or internationally.

    Requirements 🔎

    Minimum Age:18 years old
    Supported Locations:Afghanistan, Albania, Algeria, American Samoa, Angola

    All Supported Locations

    ×
    All of the locations this platform is accessible from. User experience may vary by location.
    Afghanistan, Albania, Algeria, American Samoa, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Côte d’Ivoire, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Niue, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Rwanda, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe
    Supported Languages:Deutsch, English, Español, Français, Shqip

    All Supported Languages

    ×
    All of the languages this platform is available in.
    Deutsch, English, Español, Français, Shqip, العربية
    Supported Devices:Android Phone, Computer Browser, iPhone, Smartphone Browser, Tablet Browser

    How Does Western Union Work?

    There's 1 type of user on Western Union:

    • Consumers

    Here's how Western Union works for them:

    How Western Union Works For Consumers

    Western Union consumers can use the platform to send and receive money internationally to and from 200+ regions via bank transfer, wire transfer, mobile money transfer, debit card transfer, or cash. The platform also offers money orders and solutions for paying bills.

    Key Points 🔑

    Costs / Fees:Varies based on the service being used along with other factors like transfer amount, destination, and payment method.
    Minimum Purchase:$1
    Minimum transfer amounts may vary by location, currency, and other factors.
    Payment Options:ACH Transfer, Cash, Credit Card, Debit Card
    Pros:
    • International money transfers to a wide variety of countries.
    • Many ways to receive and send money transfers.
    • Multiple ways to pay for your transfer.
    Cons:
    • Some users have complained of slow transfers or their transfers getting canceled for unreasonable reasons.
    • Western Union agent locations may not always have cash on hand to fulfill your transfer receival.

    Getting Started 🔢

    Becoming a Western Union member is free. To get started, simply head over to the Western Union website or download the app and create an account.

    During the signup process, you'll be asked for your:

    • Full name
    • Email address

    Intro offer: No fees on your first transfer. Sign up here.

    Using The Platform 💼

    You can use Western Union for:

    • Domestic and international money transfers. Send and receive payments to and from 200+ countries and territories. Western Union offers bank transfers, wire transfers, cash transfers, debit card transfers, and mobile money transfers.
      • To send money, all you need to do is provide the recipients details and the amount you'd like to transfer. You can do this via the Western Union app, website, or an in-person WU agent location.
      • To receive money, just share your Western Union details with the sender and they'll handle the rest. You can have the money sent directly to your bank account or mobile wallet, or you can pick it up as cash at a WU location.
    • Bill payments. You can pay for things like your mortgage, auto loan, credit card, insurance, utilities, government bills, and more This is done very similarly to how you'd send an international money transfer and can be done via the Western Union website, app, or at an in-person agent location.
    • Purchasing money orders. You can buy money orders at in-person Western Union agent locations. These can be used as an alternative to cash or checks.

    Pricing 🏷️

    The pricing for Western Union's services vary based on factors such as the transfer amount, destination, and payment method. You can get an estimate of the total costs of a money transfer before you initiate it.

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    Similar Platforms...

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    Western Union Videos and Images

    For Consumers

    The Western Union app (Youtube Video)
    Western Union website homepage
    How the Western Union app works (part 1)
    How the Western Union app works (part 2)
    ×
    Western Union website homepage
    How the Western Union app works (part 1)
    How the Western Union app works (part 2)
    ❮❯
    (click/tap to enlarge)

    Our Editorial Western Union Review

    Rated 4.75 out of 5
    4.8/5

    What's This?

    ×

    This is our carefully calculated Finalized Editorial Rating. Use it to get a snapshot of a platform's overall quality. It's calculated based on all of the in-depth research and user interviews we've gathered on a platform. Learn more about our editorial review process.

    Is Western Union Legit?

    We believe Western Union is legit. It's been operating since 1851, is owned by a publicly traded company worth over $4B, and has plenty of positive reviews across the web. Overall, we have no reason to believe Western Union is a scam.

    Green flags:

    • Operating since 1851.
    • Owned by a publicly traded company with a market cap of over $4B at the time of writing.
    • Website is straightforward and easy to understand.
    • Plenty of positive reviews across the web.

    Trust Rating:

    Rated 5 out of 5
    5/5

    What's This?

    ×

    This is our carefully calculated editorial Trust Rating. This rating gives you an idea of how trustworthy a platform is. It's calculated based on the age of the platform, company information, social sentiment, and more. Learn more about our editorial review process.

    Note: All research is done independently and could be wrong or change as new information is gathered. Please do your own due diligence.


    Is Western Union Worth it for Consumers? Does It Offer Good Value?

    Our editorial consumer review is currently incomplete. Showing what we have so far...

    Consumer Rating:

    Rated 4.5 out of 5
    4.5/5

    What's This?

    ×

    Partial/incomplete rating. This is our carefully calculated editorial Consumer/Buyer Rating. This rating gives you an idea of the overall quality of a platform's products and/or services. It's calculated based on costs & fees, value, minimum purchase required, user experience, and more. Learn more about our editorial review process.

    Minimum Purchase: 4.5/5

    Does Western Union have a minimum purchase amount for their products/services?

    Western Union has a minimum purchase amount of $1. Minimum transfer amounts may vary by location, currency, and other factors.


    Write Your Own Review!

    Western Union Statistics

    General Platform Statistics

    #3.1k

    Global Site Rank

    48M+

    Avg. Monthly Site Visits

    150M+

    Total Users

    500k+

    Total Agent Locations

    $4.3B+

    Total Revenue (2023)

    Data as of February 13, 2024 • Sources: Similarweb, Western Union

    Western Union Reviews From Consumers

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