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Userlytics Review At a Glance
- We believe Userlytics is legit. We gave it a trust rating of 5.0/5. View reasoning.
- Based on our combined research and user reviews, Userlytics seems to be a good earning opportunity for Testers. It has an overall earner score of 4.2/5. View our research or read the user reviews.
- Based on our combined research and user reviews, Userlytics seems to provide a poor product/service for Clients. It has an overall consumer score of 2/5. View our research.
What Is Userlytics?
Userlytics is a crowdtesting platform that connects organizations with UX testers who get paid to provide feedback on websites and apps. Founded in 2009, the platform claims to have over 2M testers, around 50 new studies uploaded every day, and worked with companies like Riot Games, Microsoft, eBay, Verizon, Coca-Cola, and more.
General Details 📜
| Status: | Active, Legit |
|---|---|
| Helps You: | Hire Help Make Money |
| Platform Type: | Crowdtesting |
| Opportunities: | Accessibility Testing Diary Study Participation Focus Group Participation Market Research Participation Moderated Testing |
Contact Info ☎️
| Socials: | LinkedIn • Facebook • Instagram • Twitter • YouTube |
|---|---|
| Emails: | info@userlytics.com (for general concerns) • legal@userlytics.com (for legal concerns) • support@userlytics.com (for tester questions related to terms and conditions) • dpo@userlytics.com (for privacy concerns) |
| Phone: | +1 888 809 0047 (for USA & Canada) • +44 203 966 0575 (for United Kingdom) • +49 800 001 0206 (for Germany) • +33 4 11 92 06 80 (for France) • +34 919 011 741 (for Spain) • +39 039 930 0251 (for Italy) |
| Support Pages: | Client FAQ • Client Helpdesk • Tester FAQ • Tester Helpdesk • Contact |
Company Details 🏢
| Founded: | 2009 |
|---|---|
| Legal Name: | Userlytics Corporation |
| Founders: | Alejandro Rivas-Micoud |
| Headquarters: | 1200 Brickell Ave Ste 1950 Miami, Florida 33131, United States |
Who Is Userlytics For?
Userlytics is for two groups: (1) Organizations looking to outsource usability testing for their websites, apps, and prototypes to a crowd of online workers; and (2) Individuals interested in earning some extra money online by testing and providing feedback on websites and apps of many varieties.
Requirements 🔎
| Minimum Age: | None Those under the legal age in their location must have parental consent. Those under 13 years old must be accompanied by their parent or guardian during tests. |
|---|---|
| Supported Locations: | Worldwide |
| Supported Languages: | Bokmål, Dansk, Deutsch, eesti, English |
| Supported Devices: | Android Phone, Android Tablet, iPad, iPhone, Mac Computer Built-in mic will be required for some tests. You may also need a webcam for some tests. |
How Does Userlytics Work?
There are 2 types of users on Userlytics:
- Testers
- Clients
Here's how Userlytics works for each of those user types:
How Userlytics Works For Testers
Userlytics testers can make money by participating in usability tests (unmoderated and moderated), providing feedback on website and app designs and concepts, answering surveys, and more. With no minimum payout, earnings are sent via PayPal.
Key Points 🔑
| Work Type: | Contract, Freelance |
|---|---|
| Income Type: | Active |
| Work Schedule: | Flexible |
| Workplace: | Onsite, Remote Sometimes you might do tests online, sometimes in person, sometimes both. |
| Minimum Payout: | None |
| Payout Options: | PayPal |
| Payout Speed: | 1-25 days Payments for client-approved tests are processed every 15 days. Client approval time can vary. |
| Pros: |
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| Cons: |
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| Tips: |
Pros, cons, and tips are based on real Userlytics Tester reviews. |
Getting Started 🔢
Becoming a Userlytics tester is free. To get started, head over to the website or download the Userlytics app and create an account.
During signup, you'll be asked for your:
- Full name
- Date of birth
- Gender
- Accessible devices
- Demographic info (education, occupation, family status, web expertise, etc.)
The last two points are used to match you with relevant tests, so answer them accurately.
Get started now: Sign up here.
Earning Money 💵
There are a few ways to earn money on Userlytics:
- Usability and accessibility tests. This is the primary way to earn. For these tasks, you'll typically be going through a website or app following a set of instructions, and providing feedback along the way. You'll need to record your screen, voice, and sometimes face. This is typically done in two formats:
- Moderated: Face-to-face with a researcher live while you conduct the test.
- Unmoderated: Record your test and then send it to the researcher after finishing.
- Surveys. Along with usability tests, you may also receive surveys that ask for feedback on website and app designs, concepts, features, and more.
- Diary studies. Similar to surveys, but conducted over multiple days.
- Focus groups. These are interview style studies which you'll participate in with a group of other participants.
Cashing Out 💰
Once you have earned any amount of money (there's no minimum payout), you can cash out your Userlytics earnings via PayPal.
After cashing out, you can expect to receive your Userlytics payout in 1-25 days. (Payments for client-approved tests are processed every 15 days. Client approval time can vary.)
How Userlytics Works For Clients
Userlytics clients can use the platform to conduct usability tests, accessibility tests, quantitative tests, surveys, focus groups, and more. Tests can be populated with users brought by the client or with users supplied by the Userlytics participant database.
Key Points 🔑
| Costs / Fees: | Userlytics pricing starts at around $99/session for the most flexible plan. |
|---|---|
| Minimum Purchase: | $495 |
| Payment Options: | Credit Card, PayPal, Wire Transfer |
| Pros: |
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| Cons: |
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Getting Started 🔢
To start using Userlytics as a client, head over to the website and schedule a free demo. You can also reach out directly via phone or email.
Get started now: Sign up here.
Using The Platform 💼
The primary use for Userlytics is to conduct usability tests. You can bring your own users onto the platform to conduct tests, or you can target the crowd of Userlytics participants with demographic targeting and screener questions.
Once a test is complete, you'll receive the full recording as well as an AI powered analysis.
You can also use the platform to conduct surveys, diary studies, focus groups, and other forms of research methods.
Pricing 🏷️
Userlytics offers a few pricing plans:
- Custom. Starts at $99/session (minimum of 5 sessions)
- Enterprise. As low as $34/session (annual plan)
- Limitless. Custom quote
- DIY. $499-$999/month paid annually.
Each of these plans offers their own perks.
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Userlytics Videos and Images
For Testers
For Clients
Our Editorial Userlytics Review
Is Userlytics Legit?
We believe Userlytics is legit based on three key points: it has been operating since 2009, has primarily positive reviews across the web, and has transparent ownership and detailed information online about how it works. We couldn't find any red flags to suggest Userlytics is a scam.
Green flags:
- Founded in 2009, app released in 2018.
- Registered business in Miami, Florida, United States.
- Public founder and employees.
- Well-designed website.
- Privacy policy, terms of service, and FAQs are easy to find.
- The vast majority of reviews are positive.
- The website and app are regularly updated.
- Provides customer support via phone, email, and chat.
- Active social media presence.
Note: All research is done independently and could be wrong or change as new information is gathered. Please do your own due diligence.
Is Userlytics Worth It for Testers? Is It a Good Way to Make Money?
Our editorial earner review is currently incomplete. Showing what we have so far...
Is Userlytics Worth it for Clients? Does It Offer Good Value?
Our editorial consumer review is currently incomplete. Showing what we have so far...
Userlytics Statistics
General Platform Statistics
#75,438
Global Site Rank
686.1K
Avg. Monthly Site Visits
100K+
App Downloads
2M+
Total Testers
50
Studies Per Day
Data as of March 19, 2024 • Sources: Similarweb, Userlytics
Tester Earnings Statistics
Based on real data from our 7 Userlytics Tester reviews. View all Tester statistics here.
Help make this data more accurate by writing a review!
Userlytics Reviews From Testers
Average Scores
Reviewer Recommendation
😁 100%Rating Breakdown
Reviews By Total Earnings
- Unknown (0%)
- Less than $100 (57.14%)
- $100-$999 (42.86%)
- $1,000-$9,999 (0%)
- $10,000-$49,999 (0%)
- $50,000-$99,999 (0%)
- $100,000+ (0%)
Reviews By Age Range
- Unknown (0%)
- 13-17 (0%)
- 18-24 (28.57%)
- 25-34 (42.86%)
- 35-44 (28.57%)
- 45-54 (0%)
- 55-64 (0%)
- 65+ (0%)
Reviews By Length of Use
- < 1 month (0%)
- 1-3 months (28.57%)
- 3-6 months (28.57%)
- 6-12 months (0%)
- 1-2 years (42.86%)
- 2-3 years (0%)
- 3-5 years (0%)
- 5+ years (0%)
Great for those with testing experience
Userlytics has high paying testing projects depending on the length. However the number of texting opportunities is very low.
- Very easy set up and registration
- High pay per test
- you can't control how many tests you get per month
- low number of testing opportunities are available
Complete your profile and apply to every tests that you meet the requirements
You will definitely be paid
It is a good site to make some extra cash.
You get paid for the test completed
You don't get opportunity to get jobs often.
- Go slowly, do test you are sure of until you get to master everything.
Testing apps.
Userlytics is a good app that is fair enough to give tasks to anyone as long as you have an account with them and a PayPal account. You can make some little bit of cash to help you offset your bills as long as you pay attention to instructions and meet the screener questions.
- It is easy to use
- The tasks have easy instructions making it easy to understand what is required of you.
- They always send invites through emails on quick available tasks.
- They pay a good amount depending on how complex a task is.
- If you love doing donations,then this is one site that gives you a chance to do so from your earnings,which I passionately do.
- There is enough work to do each day as long as you are fast to grab the opportunity before the maximum number of responses is gathered.
- They deposit your payment directly to PayPal.
- The jobs fill out quickly. If you are not fast enough to answer the screener questions,you will find that they have enough responses already.
- Their mobile app is not supported by android versions less than 10 which can be so unfair to someone who doesn't have a phone of android 10 and above. This is something I experienced when I was starting to work with them and I had to change my old phone to avoid loosing opportunities.
- You have to wait for about two weeks to have funds deposited to your paypal account.
- Activate the notification button so that you can receive them immediately an invite has been sent.
- Have the mobile app installed already since that will make your work easier when doing the tasks.
- Read the instructions carefully and understand before attempting the tasks since it will determine how often you will get invites.
- Always check the website to see if there are tasks posted that didn't have an invite sent.
Userlytics Reviews From Clients
No reviews yet. Help out by writing one!
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