Userfeel Reviews & Overview

Becoming a Userfeel tester is free. To get started, head over to the website or download the Userfeel app and create an account.

During signup, you'll be asked for your:

• Full name
• Email
• Country
• Year of birth
• Time zone
• Payment preferences
• Demographics (gender, languages, family status, web experience, education, etc.)
• Accessible devices

From there, watch the Userfeel training video. This will give you some tips on how best to conduct a usability test on the platform.

Once logged in, you should also find an unpaid test task on your dashboard. This is there to help give you an idea of how to conduct high-quality tests on the platform. It'll be rated by the Userfeel team afterward to give you an idea on where you can improve for real paid tests.

Get started now: Sign up here.

The primary way to earn money on Userfeel is by completing paid usability tests. These tests are typically range from 5-60 minutes long, and may be completed on any one of your accessible devices (desktop, smartphone, tablet, etc.).

Most tests will take 20 minutes and pay $10 each.

During these tests, you'll typically be asked to follow a set of instructions, speaking your thoughts aloud while you browse a website or app. This feedback helps the developers of the software make improvements.

Along with your screen and voice, some tests may also record your face during testing. Some tests may also be moderated live, which means you'll be face-to-face with the researcher conducting the test.

Other ways to earn on Userfeel include:

• Surveys. You may occasionally be able to participate in partner surveys through Userfeel.

Once you have earned any amount of money (there's no minimum payout), you can cash out your Userfeel earnings via PayPal.

After cashing out, you can expect to receive your Userfeel payout in 2-9 days. (Payouts are processed within 2-7 business days.)

Becoming a Userfeel tester is free. To get started, you can register through the Userfeel website.

During signup, you'll be asked for your:

• Full name
• Job title
• Business use case
• Email
• Company name and location
• Time zone

Get started now: Sign up here.

Userfeel offers a variety of features to help you run your usability test, including:

• Bring your own testers. If you already have a pool of testers, you can bring them over to Userfeel to schedule and compensate them for their time.
• Target Userfeel testers. If you don't have your own testers, you can tap into Userfeel's crowdsourced pool of participants. Demographic targeting and screener questions can be used to dial them down.
• Unmoderated or moderated testing. If you want to go face-to-face with testers directly, that's a possibility. Or, you can run unmoderated tests.
• Multiple devices. Userfeel offers testing on desktop, mobile, and tablet devices.
• Test customization. Build your test directly on the platform with questions, tasks, ratings, and a variety of formats.
• Review notes. As you review test submissions, you can add notes along the way for easy sharing and highlights. Userfeel also helps put together a "highlight reel" for each test to help you go through them faster.
• Progression tracking. Each test done through Userfeel is completed with a SUS rating, which gives you an idea of your overall website/app usability. You can use this to track your improvement over time.

Userfeel uses a pay-as-you-go pricing model with no subscriptions. Purchase credits as you need them, and use them to conduct tests.

1 credit = $60 US.

• With your own tester
  • 0.5 credits = 60 minutes of unmoderated testing
  • 1 credit = 60 minutes of moderated testing
• With the Userfeel panel
  • 1 credit = 20 minutes of unmoderated testing
  • 2 credits = 40 minutes of unmoderated or moderated testing
  • 3 credits = 60 minutes of unmoderated or moderated testing

Bulk discounts: Purchasing credits in bulk will get you a discount on your overall order.

Refunds: You can request a free replacement test within 7 days if unsatisfied with the results. Unused credits can also be refunded within 90 days of purchase (discounts will be reversed).