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UserCrowd Review At a Glance
- We believe UserCrowd is legit. We gave it a trust rating of 5.0/5. View reasoning.
- Based on our combined research and user reviews, UserCrowd seems to be an okay earning opportunity for Testers. It has an overall earner score of 3.4/5. View our research or read the user reviews.
What Is UserCrowd?
UserCrowd is a crowdtesting platform where testers can get paid to provide feedback on products, websites, and applications via surveys, usability tests, and more. Founded in 2008, the platform claims to have over 320k clients, including brands like L'Oréal, GoDaddy, Asana, Google, Airtable, and more.
General Details 📜
| Status: | Active, Legit |
|---|---|
| Helps You: | Make Money |
| Platform Type: | Crowdtesting |
| Opportunities: | Market Research Participation Research Interview Participation Software Testing Survey Taking Unmoderated Testing |
Contact Info ☎️
| Socials: | LinkedIn • Facebook • Instagram • Twitter • TikTok • YouTube |
|---|---|
| Emails: | support@usercrowd.com (for general support) • privacy@lyssna.com (for privacy-related concerns) |
| Support Pages: | Help Center |
Company Details 🏢
| Founded: | 2008 |
|---|---|
| Legal Name: | UsabilityHub Pty Ltd |
| Also Known As: | UsabilityHub (previously known as) |
| Subsidiaries: | DBA Lyssna (rebranded from Usability Hub) | Originally known as Fivesecondtest |
| Founders: | Mateja Milosavljevic • Tristan Gamilis • Nicholas Firth-McCoy |
| Headquarters: | Collingwood, Victoria, Australia |
Who Is UserCrowd For?
UserCrowd is for those who have spare time and are looking to earn extra income by completing surveys, usability tests, and interviews. If you enjoy giving feedback on digital products specifically, you should enjoy the work the platform offers. That said, don't expect to earn a fortune or receive a consistent stream of work; UserCrowd is a side hustle.
Requirements 🔎
| Minimum Age: | 18 years old |
|---|---|
| Supported Locations: | Worldwide |
| Supported Languages: | English |
| Supported Devices: | Computer Browser, Smartphone Browser, Tablet Browser |
How Does UserCrowd Work?
There's 1 type of user on UserCrowd:
- Testers
Here's how UserCrowd works for them:
How UserCrowd Works For Testers
UserCrowd testers can earn money by completing quick surveys, prototype tests (for websites and apps), or research interviews. After accumulating $10, earnings can be cashed out via PayPal.
Key Points 🔑
| Work Type: | Contract, Freelance |
|---|---|
| Income Type: | Active |
| Work Schedule: | Flexible |
| Workplace: | Remote |
| Minimum Payout: | $10 |
| Payout Options: | PayPal |
| Payout Speed: | 1-30 days Most payouts are processed within 7 days, however, during periods of high request volumes, the review and processing of payouts may take up to 30 days. |
| Pros: |
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| Cons: |
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| Tips: |
Pros, cons, and tips are based on real UserCrowd Tester reviews. |
Getting Started 🔢
Becoming a UserCrowd tester is free. To get started, head over to the platform's website and create an account. You can do this by signing up via email.
Get started now: Sign up here.
Earning Money 💵
UserCrowd has three (3) earning opportunities:
- Surveys. Often completed quickly, these may be sourced from various test creators and may ask for your insights on designs, product prototypes, and more.
- Tests. Provide valuable feedback on apps, websites, and more by taking different types of tests that typically consist of completing a set of tasks and answering written questions.
- One of the tests you might take is a prototype test, where you click through an app or website, test its features, or complete specific tasks.
- Interviews. Occasionally, you may be invited to join real-time, face-to-face interviews with researchers. During the call, which can take 15 minutes to 2 hours, the researcher will interview you on a specific topic. You'll earn at least $30 for a 15-minute session and $82.50 for a 2-hour session at most.
Before participating in any type of paid task on UserCrowd, you'll typically need to answer screener questions to determine whether you're qualified or not.
After taking a test or survey, you'll receive a rating that contributes to your overall tester rating. Rushed or low-quality answers can significantly lower your rating. A higher rating can lead to more tasks.
Cashing Out 💰
Once you have at least $10 in your balance, you can cash out your UserCrowd earnings via PayPal.
After cashing out, you can expect to receive your UserCrowd payout in 1-30 days. (Most payouts are processed within 7 days, however, during periods of high request volumes, the review and processing of payouts may take up to 30 days.)
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UserCrowd Images
For Testers
Our Editorial UserCrowd Review
Is UserCrowd Legit?
We believe that UserCrowd is legit for three main reasons: it was founded in 2008, is owned and operated by UsabilityHub Pty Ltd (an Australian user research company), and has transparent information about the company’s founders and employees online. We couldn't find any red flags suggesting that UserCrowd is a scam.
Green flags:
- Founded in 2008.
- Owned and operated by UsabilityHub Pty Ltd, an Australian user research company registered in 2012.
- Information about the company founders and employees can be easily found online.
- Has an active social media presence.
- Few online complaints considering its age.
- Has a well-designed website with transparent information about how the platform works and what users can expect before joining.
Note: All research is done independently and could be wrong or change as new information is gathered. Please do your own due diligence.
Is UserCrowd Worth It for Testers? Is It a Good Way to Make Money?
Our editorial earner review is currently incomplete. Showing what we have so far...
UserCrowd Statistics
General Platform Statistics
#68,954
Global Site Rank
1.2M
Avg. Monthly Site Visitors
320K+
Total Clients
Data as of May 28, 2024 • Sources: Similarweb, PR Newswire
UserCrowd Reviews From Testers
Average Scores
Reviewer Recommendation
😁 100%Rating Breakdown
Low number of tests
It's a very legitimate site where you can join to do small tests for some money. The tests are very short and don't take too much Time. there is no record of screen or voice in this site. there aren't as many tests available in this site
- These tasks don't require any special skills.
- Very short simple tasks
- Low number of tests
You have to activate Push notifications to get alerted whenever any new tests opportunities arise
Pay better than some other similar sites.
This is a beermoney site that will pay for product feedback and testing of apps and websites. The availability of jobs here depends on the tester score which is determined by the accuracy of the feedback given by tester. The reviewer may reject or approve your feedback so you shouldn’t rush. They pay through paypal after 30 days when the balance hits $10
- I like the site because when your accuracy is okay you will get many tests and surveys. Job availability depends on your accuracy
They have only one mode of payment. Sometimes paypal can be disappointing
- Reading the instructions is very vital because wrong language or irrelevant information will get you not get paid or paid half. Quality matters.
- Do not rush in writing your answers because your feedback may be rejected and not paid
One can earn some extra cash without too much hussle.
UserCrowd is a legit product testing site that mostly favour participants from theUS. Since the companies are mostly from there. They legit pays once the your current balance is above $10. You have to manually request payout. They do not have payment delays. Their tests are not available daily.
- They have a low payout threshold of $10 making it easy to cahout.
- Tests availability is greatly affected by demographic factors
- Make sure you complete your profile and keep it real with your genuine details to qualify for more tests. Your demographic information is also important.
- Ensure high quality feedback is submitted. This will raise your score and make you qualify for more tests
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