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Groupon Reviews & Overview

Rated 4.75 out of 5
4.8/5

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This is our carefully calculated Finalized Editorial Rating. Use it to get a snapshot of a platform's overall quality. It's calculated based on all of the in-depth research and user interviews we've gathered on a platform. Learn more about our editorial review process.

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Unrated. This is an aggregate overall user rating, calculated based on real reviews from Groupon users.

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    Groupon Review At a Glance

    • We believe Groupon is legit. We gave it a trust rating of 5.0/5. View reasoning.
    • Based on our combined research and user reviews, Groupon seems to be a good earning/saving opportunity for Merchants. It has an overall earner score of 4.3/5. View our research.
    • Based on our combined research and user reviews, Groupon seems to provide a good product/service for Customers. It has an overall consumer score of 5/5. View our research.

    What Is Groupon?

    Groupon is a service and product marketplace featuring deals on travel, activities, gifts, and more. Merchants can join the platform to sell their goods while customers can browse the platform and make purchases. Founded in 2008, Groupon generates over $500M in yearly revenue and claims to have over 19M active customers.

    General Details 📜

    Status:Active, Legit
    Helps You:Make Money Save Money
    Platform Type:Product Marketplace Service Marketplace
    Opportunities:Coupon Savings Dining Out Savings Discount Savings Entertainment Savings Grocery Savings

    All Opportunities

    ×
    All of the opportunities available on this platform.
    Coupon Savings Dining Out Savings Discount Savings Entertainment Savings Grocery Savings In-Store Savings Online Shopping Savings Product Selling Promo Code Savings Service Selling Travel Booking Savings

    Contact Info ☎️​​

    Socials:LinkedIn for Merchants • Facebook for Merchants • YouTube for Merchants • LinkedIn for Customers • Facebook for Customers • Instagram for Customers • Twitter for Customers • YouTube for Customers • TikTok for Customers • Snapchat for Customers
    Emails:support@groupon.com (for general support) • support+android@groupon.com (for customers Android app support) • merchantsupport@groupon.com (for merchant support) • privacy@groupon.com (for privacy-related inquiries) • dmca@groupon.com (for copyright-related inquiries)
    Phone:(888) 375-5777
    Support Pages:FAQs for Merchants • FAQs for Customers • Contact • Live Chat Support

    Company Details 🏢​​​

    Founded:October 2008
    Legal Name:Groupon, Inc.
    Founders:Andrew Mason • Bradley Keywell • Christopher Muhr • Eric Lefkofsky • Stephen George
    Headquarters:Chicago, Illinois, United States

    Who Is Groupon For?

    Groupon is for two groups: (1) Business owners looking to expand their reach and make additional sales by selling through Groupon; and (2) Consumers looking for deals and discounts on a variety of products and services.

    Requirements 🔎

    Minimum Age:18 years old
    Supported Locations:Australia, Belgium, Canada, France, Germany

    All Supported Locations

    ×
    All of the locations this platform is accessible from. User experience may vary by location.
    Australia, Belgium, Canada, France, Germany, Ireland, Italy, Netherlands, Poland, Spain, United Arab Emirates, United Kingdom, United States
    Supported Languages:Deutsch, English, Español, Français, Italiano

    All Supported Languages

    ×
    All of the languages this platform is available in.
    Deutsch, English, Español, Français, Italiano, Nederlands, Polski, 日本語
    Supported Devices:Android Phone, Android Tablet, Computer Browser, iPad, iPhone

    All Supported Devices

    ×
    All of the devices you can use to access this platform. User experience may vary by device.
    Android Phone, Android Tablet, Computer Browser, iPad, iPhone, Smartphone Browser, Tablet Browser

    How Does Groupon Work?

    There are 2 types of users on Groupon:

    • Merchants
    • Customers

    Here's how Groupon works for each of those user types:

    How Groupon Works For Merchants

    Groupon merchants can earn money by using the platform to list, promote, and sell their products and services. After making any number of sales, earnings are paid out via check or direct deposit.

    Key Points 🔑

    Work Type:Business
    Income Type:Active
    Work Schedule:Flexible
    Workplace:Hybrid, Onsite, Remote
    Minimum Payout:None
    Payout Options:Check Direct Deposit
    Groupon merchants must submit tax and bank information before receiving earnings.
    Payout Speed:1-16 days
    Groupon pays on a bi-monthly basis. For example, earnings from the 1st-15th of the month are paid out on the 16th.
    Commissions / Fees:Groupon takes a cut of all sales. Although they don't disclose this cut directly, many have reported it at 50%.
    Pros:
    • Only pay Groupon when you successfully make a sale.
    • Groupon has a long track record, with merchants selling more than 1.5 billion units. The platform can be an additional avenue for reaching new customers.
    • When creating a campaign, you'll be able to see how much the customer will pay, how much you'll get, and how much Groupon will take as a cut.
    Cons:
    • Most customers join Groupon to find discounts. As such, there's a possibility those customers won't be repeat buyers unless more discounts are offered.
    • With discounts being big on Groupon along with the platform taking a large cut of each sale, you have to be very careful with how you set up your campaigns to ensure they'll be profitable in the long run.
    • There are many merchants on Groupon, so it can be hard to stand out if you don't have a compelling offer.
    Tips:
    • Build your campaign carefully and test different copy and creatives.
    • Crunch the numbers before launching a campaign to avoid making an offer that isn't sustainable for your business.
    • If you have the budget, consider boosting your campaigns with Groupon ads to target specific customers and drive more sales.
    Pros, cons, and tips are based on real Groupon Merchant reviews.

    Getting Started 🔢

    To become a Groupon merchant, head over to the Groupon site and find the "Sell on Groupon" button or simply visit groupon.com/merchant/. During signup, you'll be asked to provide the name and address of your business along with your full name, email, phone number, and the type of business you're running.

    From there, Groupon will review your submission and you should hear back within a couple of business days.

    Get started now: Sign up here.

    Earning Money 💵

    The only way to earn money on Groupon is by selling your products and services to Groupon customers.

    You can start building a Groupon campaign in four steps:

    1. Create the structure. Select one from the suggested campaign structures or create one from scratch.
    2. Decide on the price and number of vouchers you're willing to give. During this stage, you'll be able to see how much customers will pay, how much you'll pocket, how much Groupon receives, and the campaign's expected performance.
    3. Add creatives. Upload high-quality images for your listing.
    4. Write the description and terms. Provide information on what your product or service is all about, who you are, and what the terms are behind your offer.

    Once submitted, you'll need to wait a few days for Groupon to approve your campaign, then you're good to go.

    Cashing Out 💰

    Once you have earned any amount of money (there's no minimum payout), you can cash out your Groupon earnings via Check or Direct Deposit.

    After cashing out, you can expect to receive your Groupon payout in 1-16 days. (Groupon pays on a bi-monthly basis. For example, earnings from the 1st-15th of the month are paid out on the 16th.)

    How Groupon Works For Customers

    Groupon customers can use the platform to find deals and discounts on travel, gifts, activities, products, and more. Coupons for various brands are also available on the platform.

    Key Points 🔑

    Costs / Fees:Prices are set by Groupon merchants and vary by offer.
    Payment Options:Apple Pay, Credit Card, Debit Card, Google Pay, PayPal
    Pros:
    • Plenty of deals and offers to choose from. Can be a great place to find affordable activities, foods to try, and more.
    • You can purchase a Groupon deal as a gift to someone else.
    • Has coupons for a variety of stores.
    Cons:
    • Groupon is a large marketplace with 100s of different merchants. The type of experience you get varies based on the merchant you're dealing with.
    • Some Groupon deals are limited to specific locations.
    • Users have reported that some merchants end up not honoring their Groupon deal, which is a risk.

    Getting Started 🔢

    Signing up as a customer on Groupon is entirely free. To register for a new account, go to Groupon's sign-up page and enter your full name, email address, and password. You can also download the Groupon app on Google Play or Apple App Store and sign up from there.

    Get started now: Sign up here.

    Using The Platform 💼

    Groupon has deals and discounts across a wide variety of products and services. These all come from third-party merchants.

    Categories include:

    • Gifts and gift cards
    • Health and beauty
    • Things to do (ie activities)
    • Food and drink
    • Health and fitness
    • Automotive
    • Home services
    • Meal prep
    • Online learning
    • Travel
    • and more

    You can browse available products and services in these categories on the website or Groupon app. Once you find something you're interested in, click it to learn more. When you're ready to make a purchase, you can do so directly on the platform. From there, Groupon will walk you through the next steps for redeeming your offer.

    Besides purchasing goods directly, you can also use Groupon to find promo codes for a variety of different brands and stores.

    Pricing 🏷️

    Pricing will vary depending on the offer, product, or coupon being purchased. Groupon merchants set their pricing, so you should be able to view various options in the marketplace. If you are sticking to a specific budget range, use the price filter when searching the site.

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    Groupon Videos and Images

    For Merchants

    How Easy Is It to Set Up a Deal on Groupon? (Youtube Video)
    Intro To Merchant Center (Youtube Video)
    Groupon merchant signup page
    How the Groupon merchants app works
    Groupon merchant dashboard
    Building a Groupon campaign listing as a merchant
    ×
    Groupon merchant signup page
    How the Groupon merchants app works
    Groupon merchant dashboard
    Building a Groupon campaign listing as a merchant
    ❮❯

    For Customers

    Erica Chong's Life Changing Groupon Getaway (Youtube Video)
    Groupon website homepage
    How the Groupon app works for customers
    Examples of Groupon deals and categories
    Groupon coupons page
    ×
    Groupon website homepage
    How the Groupon app works for customers
    Examples of Groupon deals and categories
    Groupon coupons page
    ❮❯
    (click/tap to enlarge)
    surveoo mobile ad creative 350 350surveoo mobile ad creative 350 350

    Our Editorial Groupon Review

    Rated 4.75 out of 5
    4.8/5

    What's This?

    ×

    This is our carefully calculated Finalized Editorial Rating. Use it to get a snapshot of a platform's overall quality. It's calculated based on all of the in-depth research and user interviews we've gathered on a platform. Learn more about our editorial review process.

    Is Groupon Legit?

    We believe Groupon is legit. It's been in operation since October 2008, is operated by a publicly traded company, and has positive reviews online. The platform has a fair share of negative reviews as well, but nothing to indicate or suggest that it's a downright scam.

    Green flags:

    • Founded in October 2008
    • Is a publicly traded company.
    • Company filings are accessible online.
    • Both the website and mobile app have a professional look and transparent information.
    • Has verified profile on Trustpilot and replies to user reviews.
    • Active on Facebook and Instagram.

    Red flags:

    • Has some negative reviews online, but nothing serious enough to indicate that Groupon is a scam.

    Trust Rating:

    Rated 5 out of 5
    5/5

    What's This?

    ×

    This is our carefully calculated editorial Trust Rating. This rating gives you an idea of how trustworthy a platform is. It's calculated based on the age of the platform, company information, social sentiment, and more. Learn more about our editorial review process.

    Note: All research is done independently and could be wrong or change as new information is gathered. Please do your own due diligence.


    Is Groupon Worth It for Merchants? Is It a Good Way to Make Money?

    Our editorial earner review is currently incomplete. Showing what we have so far...

    Earner Rating:

    Rated 4.25 out of 5
    4.3/5

    What's This?

    ×

    Partial/incomplete rating. This is our carefully calculated editorial Earner/Saver Rating. This rating gives you an idea of how strong a platform's earning/savings potential is. It's calculated as a weighted average based on safety, earning/savings potential, support quality, and more, with earning/savings potential holding the most weight. Learn more about our editorial review process.

    Payout Minimum: 5/5

    How much do you need to earn before being able to cash out?

    Groupon has no minimum payout amount.

    Payout Speed: 3.5/5

    How quickly does Groupon send payouts after you cash out?

    Groupon pays on a bi-monthly basis. For example, earnings from the 1st-15th of the month are paid out on the 16th. Overall, based on our data, you can expect to get paid in 1-16 days.


    Is Groupon Worth it for Customers? Does It Offer Good Value?

    Our editorial consumer review is currently incomplete. Showing what we have so far...

    Consumer Rating:

    Rated 5 out of 5
    5/5

    What's This?

    ×

    Partial/incomplete rating. This is our carefully calculated editorial Consumer/Buyer Rating. This rating gives you an idea of the overall quality of a platform's products and/or services. It's calculated based on costs & fees, value, minimum purchase required, user experience, and more. Learn more about our editorial review process.

    Minimum Purchase: 5/5

    Does Groupon have a minimum purchase amount for their products/services?

    Groupon has a minimum purchase amount of $.


    Write Your Own Review!
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    Groupon Statistics

    General Platform Statistics

    #2,336

    Global Site Rank

    22.5M

    Avg. Monthly Site Visitors

    100M+

    Total App Downloads

    19M+

    Total # Of Active Customers

    1M+

    Total # Of Registered Merchants

    $500M+

    Annual Revenue

    Data as of December 17, 2023 • Sources: Similarweb, AppBrain, Groupon

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